Privacy Policy

Last updated: 31 July 2026

1. About this policy

Shannonside Civil Engineering Limited (“Shannonside”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This policy explains how we collect, use, store and share personal information when you visit our website, contact us, make an enquiry or apply for a role with us. It also explains your rights under UK data protection law.

Shannonside Civil Engineering Limited is the controller responsible for the personal information described in this policy.

Our details are:

• Company name: Shannonside Civil Engineering Limited

• Company number: 05264499

• Registered office: Norson House, 54 Arthur Street, Lakeside, Redditch, Worcestershire, B98 8JY

• Telephone: 01527 830 780

• Email: info@shannonside.co.uk

2. The information we collect

Depending on how you interact with us, we may collect:

• Identity and contact information, such as your name, employer, job title, postal address, email address and telephone number.

• Enquiry and correspondence information, including the content of messages you send to us and records of our communications with you.

• Recruitment information, such as your CV, employment history, qualifications, skills, right-to-work information, references and any other information you provide as part of an application or expression of interest.

• Technical and usage information, such as your IP address, browser type and version, device information, time zone, pages visited, referring website and information about how you use our website.

• Cookie and preference information, including your cookie choices and, where applicable, your communication preferences.

We may receive personal information directly from you, automatically when you use our website, or from third parties such as recruitment agencies, referees, publicly available professional sources and service providers that support our website.

Please do not provide special category information, such as information about your health, race, ethnicity, religion, trade union membership or sexual orientation, unless it is relevant and requested as part of a recruitment or legal process. Where we need to use this information, we will only do so where an additional lawful condition applies.

3. How and why we use your information

We will only use personal information where we have a lawful basis to do so.

Purpose	Information used	Lawful basis
Responding to enquiries and providing information you request	Identity, contact, enquiry and correspondence information	Taking steps at your request before entering into a contract and/or our legitimate interests in responding to enquiries and developing our business relationships
Managing our relationship and communications with you	Identity, contact and correspondence information	Performance of a contract and/or our legitimate interests in administering our business and maintaining effective professional relationships
Receiving and assessing job applications or expressions of interest	Identity, contact and recruitment information	Taking steps at your request before entering into an employment contract, complying with legal obligations and our legitimate interests in recruiting suitable people
Checking eligibility to work and meeting employment-law duties	Identity, contact and recruitment information	Compliance with a legal obligation; where special category information is involved, employment and social protection law obligations and rights
Operating, maintaining and protecting our website and systems	Technical, usage and correspondence information	Our legitimate interests in providing a secure, reliable website, preventing misuse and protecting our business
Understanding website performance and improving the user experience	Technical, usage, cookie and preference information	Your consent where non-essential cookies or similar technologies are used
Sending relevant marketing or business communications	Identity, contact and preference information	Your consent where required, or our legitimate interests where direct marketing is permitted by law
Establishing, exercising or defending legal claims and complying with legal or regulatory requirements	Any relevant information	Compliance with a legal obligation and/or our legitimate interests in protecting our legal rights

Where we rely on legitimate interests, we consider whether our use of your information is necessary and balanced against your rights and reasonable expectations.

You can unsubscribe from marketing communications at any time by using the unsubscribe option in the message or by contacting us at info@shannonside.co.uk.

4. Recruitment information

We use the information you provide during recruitment to assess your suitability for a role, communicate with you, arrange interviews, obtain references where appropriate and meet legal or regulatory requirements.

You are not required to provide all the information we request, but we may be unable to progress your application without information that is necessary to assess your suitability or meet our legal obligations.

We will not use recruitment information for unrelated marketing. If we wish to retain your details for future opportunities beyond the normal recruitment period, we will ask for your permission.

If your application is successful, relevant information will become part of your employment record and will be handled in accordance with our employee privacy information.

5. Cookies and similar technologies

Cookies are small text files placed on your device when you visit a website. We may also use similar technologies, such as pixels or local storage. These technologies help our website function, remember your choices, remain secure and, where you agree, help us understand how the website is used.

We may use the following categories:

Category	Purpose	Consent required?
Strictly necessary	Enables core website functions, security and storage of your cookie preferences	No, where the legal exemption applies
Analytics	Helps us understand visitor numbers, traffic sources and how people use the website so we can improve it	Yes
Functional	Remembers optional preferences or enables enhanced website features	Yes, unless strictly necessary for a feature you request
Marketing	Measures campaigns or supports relevant advertising, if used	Yes

Non-essential cookies will not be set unless you choose to accept them. You can accept or reject non-essential cookies and change your choices at any time through the Cookie settings link on our website. You can also control cookies through your browser, although blocking strictly necessary cookies may affect how the website works.

The cookie settings panel provides current details of the individual cookies and similar technologies used on this website, including their provider, purpose and duration.

Where we use an analytics provider, information may be collected about your device and use of the website only after you have given the required consent. You may withdraw that consent at any time through Cookie settings.

6. Who we share information with

We may share personal information, where necessary, with:

• website, hosting, IT, email, cloud-storage and security providers;

• analytics and cookie-management providers, where you have consented to their use;

• recruitment agencies, applicant-tracking providers, occupational advisers and referees;

• professional advisers, including lawyers, accountants, auditors and insurers;

• regulators, courts, law-enforcement bodies, government authorities or other parties where required by law or necessary to protect legal rights; and

• a buyer, seller or adviser involved in a proposed sale, merger, restructuring or transfer of all or part of our business.

Service providers acting on our behalf are required to protect personal information and use it only in accordance with our instructions and applicable law. We do not sell personal information.

7. International transfers

Some of our service providers may process personal information outside the United Kingdom. Where this happens, we take steps to ensure that an appropriate level of protection is in place. This may include relying on UK adequacy regulations or using approved contractual safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, together with any additional measures required.

You can contact us if you would like further information about the safeguards used for an international transfer relevant to your information.

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, regulatory, tax, accounting and reporting requirements.

Our usual retention periods are:

• routine website enquiries and correspondence: up to two years after our last meaningful contact;

• unsuccessful job applications: six months after the recruitment process closes;

• details retained for future job opportunities with your permission: up to 12 months, unless you renew that permission;

• successful job applications: for the duration of employment and generally for five years after employment ends, subject to any longer legal requirement;

• website security logs: normally up to 12 months;

• marketing information: until you unsubscribe or object, after which we may retain limited information on a suppression list so that we can respect your choice; and

• cookie and analytics information: for the periods shown in the cookie settings panel.

We may keep information for longer where it is needed for an actual or potential legal claim, a regulatory investigation, or another legal requirement. When information is no longer required, we securely delete or anonymise it.

9. How we protect information

We use appropriate technical and organisational measures to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or access. Access is limited to people and service providers who need the information for a legitimate purpose and who are subject to confidentiality obligations.

No internet transmission or storage system can be guaranteed to be completely secure. If you believe information you have provided to us may be at risk, please contact us promptly.

10. Your rights

Depending on the circumstances, you may have the right to:

• request access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to erase your information;

• ask us to restrict how we use your information;

• object to our use of your information;

• receive certain information in a portable format or ask us to transfer it to another organisation; and

• withdraw consent at any time where we rely on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Your right to object

You have the right to object at any time to our use of your personal information for direct marketing. You may also object where we rely on legitimate interests, although we may continue processing if we have compelling legitimate grounds or need the information to establish, exercise or defend legal claims.

These rights are not absolute and may not apply in every situation. To exercise a right, email info@shannonside.co.uk or write to us at the address in section 1. We may need to verify your identity before responding. We do not normally charge a fee, but the law allows us to charge a reasonable fee or refuse a request that is manifestly unfounded or excessive.

11. Automated decision-making

We do not make decisions that have legal or similarly significant effects on you using solely automated processing. If this changes, we will provide the information required by law before carrying out that processing.

12. Children’s information

Our website and services are intended for business and employment-related audiences and are not directed at children. We do not knowingly collect personal information from children through the website.

13. Links to other websites

Our website may contain links to websites operated by other organisations. Those organisations are responsible for their own privacy practices, and we encourage you to read their privacy notices before providing personal information.

14. Complaints

If you have a concern about how we use your personal information, please contact us first so that we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection:

• Website: https://ico.org.uk/make-a-complaint/

• Telephone: 0303 123 1113

• Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

15. Changes to this policy

We may update this policy from time to time to reflect changes to our website, our use of personal information or the law. The latest version will always be published on this page, with the date of the most recent update shown at the top.

16. Contact us

Questions, requests or concerns about this policy or our use of personal information can be sent to:

Privacy enquiries
Shannonside Civil Engineering Limited
Norson House, 54 Arthur Street
Lakeside, Redditch
Worcestershire, B98 8JY
Email: info@shannonside.co.uk
Telephone: 01527 830 780